1
Booking request
Online booking
A client chooses a service and preferred time.
✓Client recognised
✓Service selected
›2
Preparation
Before the appointment
Useful details are gathered so the practitioner is ready.
✓Treatment preferences
✓Skin concerns
✓Intake complete
✓Reminder sent
›3
Appointment
Sat 26 Apr · 2:00pm
The booking, client notes and treatment context travel together.
✓Confirmed
✓Practitioner prepared
›4
Aftercare & rebooking
Follow-up sent
Aftercare, check-in and a simple rebooking path keep the relationship warm.
✓Care instructions
✓Follow-up
✓Rebooking reminder
›