⚡ Trades

You're on the tools.
We're on the phones.

Electricians · Plumbers · Painters · Carpenters · HVAC · Scaffolders · Concreters · Tilers · Roofers
The problems we fix
Every missed call while you are on a job is a booking gone to whoever answered.
You have sent quotes that disappeared into silence.
Your past customers are using someone else — nobody stayed in touch.
You are doing great work and getting almost no Google reviews.
Repeat business needs a system, not a memory.
See it in action

Real conversations. Real scenarios.

This is exactly what your clients experience when your system is running. While you stay focused on the job.

⚡ Electrician · Missed call 9pm
🔧 Plumber · Cold quote day 5
❄️ HVAC · Annual service recall
The situationIt is 9:12pm. Sarah's safety switch has tripped and she has no power. She found you on Google, called, and you are at dinner with your family.
Without your systemShe calls the next electrician on Google. They answer. You lose a $600 emergency callout before you even knew it existed.
With your systemShe gets a response in 60 seconds. Your system triages the urgency, captures her details and alerts you. Job locked in before you finish dessert.
60s
Industry average response time is 47 hours. Your system responds in 60 seconds. Before Sarah even considers calling someone else.
9:12 PM●●●
B
Voltline Electrical
text message
Tonight 9:12 PM
Hi Sarah! You just called Voltline Electrical — sorry we missed you. Is this urgent or can we help you book a time?
9:12 PM
My safety switch tripped and I have no power at all
9:13 PM
That sounds urgent — are you safe right now? We want to get someone to you as soon as possible 🔧
9:13 PM
Yes fine just no lights. Can someone come tonight?
9:14 PM
Absolutely. I have flagged this as urgent — our on-call team will call you within 15 minutes. What suburb are you in?
9:14 PM
Penrith
9:15 PM
Perfect — we cover Penrith. Our team has been alerted and will contact you shortly. You are in good hands ✅
9:15 PM
The situationFive days ago you spent 45 minutes at Mark's house quoting a full bathroom renovation. You sent the quote. Complete silence since.
Without your systemYou send one awkward follow up email. Nothing. Mark books the cheaper plumber who called him back twice.
With your systemDay 2 a friendly check in. Day 5 a value reminder. Mark replies with a price objection. Your system handles it and books a callback. Quote saved.
3×
Businesses that follow up 3 or more times convert at 3 times the rate of those who follow up once. Your system never forgets and never feels awkward.
11:22 AM●●●
P
Flowpro Plumbing
text message · Day 5 follow up
Day 5 · 11:22 AM
Hi Mark! Just checking in on the bathroom quote we sent last week. Any questions we can help answer before you make a decision? 🛁
11:22 AM
Hi — we got a cheaper quote actually. Is your price negotiable?
11:35 AM
Thanks for being upfront Mark. Our quote includes licensed tradies and a 12 month workmanship guarantee. Can someone call you today to walk through exactly what is included?
11:36 AM
Yeah sure call me after 2pm
11:38 AM
Perfect — we will call you at 2pm today. Talk soon! 👍
11:38 AM
The situationYou serviced Karen's ducted air conditioning 11 months ago. She was happy. Summer is 6 weeks away and she has not thought about you since.
Without your systemKaren Googles "AC service near me" in November. Books the first company that comes up. You lose a loyal customer you already paid to acquire.
With your systemYour system fires a personalised recall at the 11 month mark before she even thinks about it. Karen books without shopping around. She never leaves.
5×
It costs 5 times more to acquire a new customer than to keep an existing one. Your recall system keeps past customers coming back every year automatically.
10:05 AM●●●
C
FrostPoint Climate Co
text message · Annual recall
6 weeks before summer · 10:05 AM
Hi Karen! It has been almost a year since we serviced your ducted system 🌡️ With summer just around the corner it is a great time to lock in your annual service before our calendar fills up. Shall we book a time?
10:05 AM
Oh yes good timing! When are you available?
10:18 AM
We have Tuesday 18th at 10am or Thursday 20th at 2pm — which works better?
10:19 AM
Tuesday 10am is perfect
10:21 AM
Booked in! ✅ You will get a reminder the day before. See you Tuesday Karen — thanks for sticking with FrostPoint 🙏
10:21 AM
What we build for you
Missed Call Bot
On a job when someone calls? Response in 60 seconds. Next job already locked in.
Voice Receptionist
Your number answered 24/7 in your business name. Sounds human. Works around the clock.
Quote Follow-Up Bot
Quote sent, heard nothing? SMS at day 2, day 5, day 10. Never lose a quote to silence again.
Review + Reputation Bot
Fires within hours of every job. 5 star reviews captured. Complaints kept off Google.
Database Reactivation
Past customers sitting idle. One campaign recovers jobs you forgot you had.
Emergency Callout Triage
After-hours call triaged instantly. Genuine emergency gets you alerted. You sleep. Job captured.
The numbers
78%
of customers go with the first tradie to respond
MIT Lead Response Study
47hrs
average follow-up time across the industry. Your system responds in 60 seconds.
Industry Research
10–20
additional jobs captured per month with AI missed call system
FlowWorks AU 2025
Ready to stop missing jobs?
Book a call. We will map out exactly what we would build for your trade business.
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